You can call Axis Bank credit card customer care for any assistance you require, including finding the finest credit card, applying for the Axis Bank credit card online or offline, and dealing with any card-related difficulties you may have. The Axis Bank credit card customer care number is 24*7 but you can also send an SMS, email your question, contact them on social media, or send a letter to the Axis Bank official address.
How To Get in Touch With Axis Bank Credit Card Customer Care?
There are two ways (online & offline) that you can use to contact Axis Bank credit card customer care.
Here are some online options through which you can contact Axis Bank credit card customer care.
Send an Email
Email is a way that you can use to contact Axis Bank credit card customer care. You can use this option to settle your Axis Bank credit card complaints or to address other issues. creditcards@axisbank.com is the email address where you can mail your queries or complaints.
Use Social Media
You can call Axis Bank customer service or tag the bank on social media if you have issues with your Axis Bank credit card. To keep up to speed on your concerns, visit the Axis Bank social media accounts listed below.
| http://www.facebook.com/axisbank | |
| http://twitter.com/axisbank | |
| https://instagram.com/axis_bank |
Here are some offline options through which you can contact Axis Bank credit card customer care.
Use Helpline Numbers
You can call on the Axis Bank helpline numbers if you have any questions or need assistance with your Axis Bank credit card.
| Helpline Number | 022 6798 7700 |
| Toll-free Numbers | 1860 419 5555, 1860 500 5555 |
| Corporate Office | 02224252525, 02243252525 |
| Registered Office | 7966306161 |
Axis Bank credit card customer care representatives are available between 8:00 a.m. to 8:00 p.m. and Axis Bank’s IVR service is available 24/7.
Send a Text Message
You can also contact Axis Bank credit card customer care by SMS if you need information or want to fix a problem with your Axis Bank credit card.
To make an SMS request, write a message in the format below and send it to 56161600 from your registered number.
| Type of Request | SMS Format |
| Customer Identification Number | CUSTIDCC <last 4 digits of your Axis Bank credit card> |
| Credit Card Enrollment | ACA <last 4 digits of your Axis Bank credit card> |
| Find the nearest ATM | ATM <Pincode> |
| Change the Registered Email Address | UPDATEM <valid email ID> |
| Install Mobile App | MBANK |
Write a Letter to the Axis Bank Headquarter
You can also write out your Axis bank credit card questions or complaints in a letter and mail it to Axis Bank headquarter:
| Corporate Office | Axis House, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra 400025 |
Before submitting the letter be sure to express your problem in detail and include confirmation of identification.
How Can You Check Your Axis Bank Credit Card Application Status?
Here are ways that you can use to check your Axis Bank credit card status:
Use Application ID
When you apply for a credit card, the bank generates an application ID, which is a unique 9-digit number (if you apply on paper) or a 20-digit number (if you apply online). You can use that ID to check your Axis Bank credit card status.
Use Mobile Number and PAN
You can also use your PAN and registered mobile number to check the status of the card. You can go to the bank’s website and fill out the necessary information.
Send an Email
You can send an email to Axis Bank to verify the progress of your Axis Bank credit card status. On the Axis Bank website, you can fill an online email form to inquire about the progress of your credit card application.
Contact Customer Care
Phone banking services are offered by Axis Bank at 1860-419-5555 and 1860-500-5555. You can contact customer care and ask about the Axis Bank credit card status.
Visit the Nearest Branch
You can also contact any of your local Axis Bank branches to inquire about the progress of your credit card application.
Concluding Comments
Axis Bank never fails to impress its customers. Get the best of all worlds as an Axis Bank cardholder. Enjoy scrumptious meals at renowned restaurants or stock up on your favorite consumer goods at deeply discounted prices! Allow yourself to be pampered. Apply for an Axis Bank Credit Card now!
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