Page 53 - Mousumi
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Weaver Monomousumi.com
On many occasions, I have watched TIMING AND MOOD
sadly when a friend or colleague was
being bawled at by his superior while PRESENCE OF MIND
discussing some issue. In most of
these cases, there never was any real STYLE OF PRESENTATION
dispute on the subject being
discussed. As mentioned earlier, the ****************************
problem, as it would turn out later,
was always with the timing, tone or
the way the matter was presented. I
have also been ripped apart for similar
reasons. Once, while reporting a
breakdown, I told, quite truthfully,
while replying to a very senior
officer’s query, “This breakdown
keeps happening, sir.” He tore me
apart in fury. Later, another colleague
reported that he had told the same
fact to the same boss, but he had
received the feedback quietly.
He reportedly said, “This equipment
does trouble us once in a way, sir, but
we are working on how to overcome
the problem.”
Overcome indeed! To my
knowledge, the problem persists
till today. The wise gentleman had
simply told what his superior
wanted to hear.
Three vital ingredients for
communication -
Page 51
