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type, then again, his EI will enable an the timing is also very important in all
appropriate approach. The person of matters of communication.
high EI also will take into account
other vital factors like the prevailing PRESENCE OF MIND:
mood and other engagements of the
other guy. An interesting anecdote involving
Napoleon will serve to show the
TIMING AND MOOD: remarkable presence of mind of a
soldier. While inspecting one of his
An interesting anecdote from my own army divisions, the French Emperor
work experience might be useful as an was walking past the soldiers smartly
example. In the initial days of my standing in rapt attention. While
career, when I had need for a few passing him, one of the soldiers
days leave, I approached my boss for whose promotion was overdue,
sanction. The time was around 12 suddenly summoned the courage to
noon. This gentleman, who was say, “Your Highness, I would like say
known for his gruff behavior, shooed a word, if you permit.”
me away angrily. Noting this with
amusement, a senior colleague of The Emperor paused a second,
mine called me aside and advised me smiled sardonically and said, “OK,
to go to the boss with the same meet me tomorrow, but
request, but after around 1.30 PM, remember, only one word!”.
when Mr. Gruffy would have had his
lunch and hence have a full tummy. The soldier next day cheekily
On following this advice, I found to made out his own promotion order
my utter astonishment that his on a sheet of paper, and thrusting
response was now very friendly. He it at Napoleon, simply told the
was smiling at me, gently patting his wonderstruck Emperor, “Sign”.
stomach all the while with great
satisfaction. And I got my leave The bemused Napoleon signed- the
instantly! soldier got his promotion!
This was an important lesson to me STYLE OF PRESENTATION
…Not only the tone and content, but
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